Did you buy a product on Santa's Valley? Some time later, you realize that it is sold for less by another brand. Did you know that Santa's Valley can refund you the difference?
You have ten days after your purchase on santasvalley.com to see a cheaper price. For your refund request to be validated, you must compare your purchase with a product of the same brand and reference, available in stores or on a website from our main competitors, in Metropolitan France and marketed under the same service conditions.
Proof may be requested in the event that Santa's Valley cannot verify the price indicated. If you have a photo, an estimate or an invoice attesting to the price seen at the competition, it is recommended to send it as an attachment.
Once your request has been validated, Santa's Valley will refund you the difference by gift card sent by e-mail, within 6 weeks of the request.
This card is valid for 6 months, usable in one or more times on santasvalley.com
The provisions do not apply to products sold as is, nor to products including discounts (sales, flash sales, barred prices, etc.). The prices recorded on products sold during private sales (one-off or specialized sites), on an auction site, resale or on a market place cannot be refunded.
Amazon, Auchan, BHV, BUT, Carrefour, Casino, Castorama, Cdiscount, Conforama, Fnac, Galeries Lafayette, Géant Casino, Intermarché, La Redoute, Leclerc, Leroy Merlin, Printemps, Rue du Commerce, Eminza, Desjardins, Mr Bricolage, Bricomarché , Dupoirier garden centres.