The control of the goods must imperatively be carried out on the day of receipt of the package(s).. In case of item(s) received broken or damaged, a photo of the latter must be sent the same day of receipt of the order. No request for refund could be taken into account beyond 24 hours following receipt of the goods.
Return requests are accepted within 48 hours from the date of receipt of the package (new, unused items and returned in their original packaging) and are the responsibility of the buyer (the protection of the goods within the framework of a return is the full responsibility of the sender of the return request). The refund is made (by Credit Card or PayPal) within 8 days from the date of receipt of the returned goods (any initial delivery costs are not covered in the refund).
For your return requests, please Contact us beforehand.
Santa's Valley selects for you the best of Christmas decorations for magical and unforgettable end-of-year celebrations. Christmas trees, ornaments, garlands and much more