{"id":11770,"date":"2022-10-26T15:11:31","date_gmt":"2022-10-26T13:11:31","guid":{"rendered":"https:\/\/santasvalley.com\/?page_id=11770"},"modified":"2026-01-21T10:17:41","modified_gmt":"2026-01-21T09:17:41","slug":"refund-difference","status":"publish","type":"page","link":"https:\/\/santasvalley.com\/en\/remboursement-difference\/","title":{"rendered":"Refund difference"},"content":{"rendered":"
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Buy with confidence<\/h1>

Reimbursement of the difference, instructions for use<\/h2>

Vous avez achet\u00e9 un produit sur Santa\u2019s Valley ? Quelques temps apr\u00e8s, vous vous apercevez qu\u2019il est vendu moins cher par une autre enseigne. Savez-vous que Santa\u2019s Valley peut vous rembourser la diff\u00e9rence ?<\/p>

What are the conditions to be met?<\/h2>

You have ten days after your purchase on santasvalley.com to see a cheaper price. For your refund request to be validated, you must compare your purchase with a product of the same brand and reference, available in stores or on a website from our main competitors, in Metropolitan France and marketed under the same service conditions.<\/p>

How to proceed ?<\/h2>

Pour enregistrer votre demande de remboursement, concernant la diff\u00e9rence de prix constat\u00e9, connectez-vous sur votre espace client directement sur santasvalley.com et acc\u00e9dez en formulaire de contact en ligne.<\/p>

In the event that Santa's Valley is unable to verify the price indicated, proof will be requested. In this case, a photo of the price label mentioning the necessary information, a quote or any other support attesting to the price observed at the competition must be sent as an attachment.<\/p>

Une fois votre demande valid\u00e9e, Santa\u2019s Valley vous remboursera la diff\u00e9rence sous forme de carte cadeau envoy\u00e9e par e-mail, dans un d\u00e9lai de 2 semaines apr\u00e8s la demande.<\/p>

Cette carte sera valable pendant 12 mois et utilisable en une ou plusieurs fois sur santasvalley.com.<\/p>

In which cases does the refund of the difference not apply?<\/h2>

Les dispositions ne s\u2019appliquent pas aux produits vendus en l\u2019\u00e9tat, ni aux produits comprenant des remises (soldes, ventes flash, prix barr\u00e9s\u2026). Les prix constat\u00e9s sur des produits vendus lors de ventes priv\u00e9es (ponctuelles ou sites sp\u00e9cialis\u00e9s), sur un site d\u2019ench\u00e8res, de revente ou sur une place de march\u00e9 (marketplace) ne pourront faire l\u2019objet d\u2019un remboursement.<\/p>

Competitors eligible for reimbursement of the difference<\/h2>

Amazon, Auchan, BHV, BUT, Carrefour, Casino, Castorama, Cdiscount, Conforama, Fnac, Galeries Lafayette, G\u00e9ant Casino, Intermarch\u00e9, La Redoute, Leclerc, Leroy Merlin, Printemps, Rue du Commerce, Eminza, Desjardins, Mr Bricolage, Bricomarch\u00e9, Jardineries Dupoirier, Truffaut. Si le prix est constat\u00e9 sur une autre enseigne ou site marchand, nous contacter.<\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Achetez en toute confianceRemboursement de la diff\u00e9rence, mode d’emploiVous avez achet\u00e9 un produit sur Santa\u2019s Valley ? Quelques temps apr\u00e8s, vous vous apercevez qu\u2019il est vendu moins cher par une autre enseigne. Savez-vous que Santa\u2019s Valley peut vous rembourser la diff\u00e9rence ?Quelles sont les conditions \u00e0 respecter ?Vous avez dix jours apr\u00e8s votre achat sur […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-11770","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRemboursement diff\u00e9rence | Santa\u2019s Valley<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/santasvalley.com\/en\/refund-difference\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remboursement diff\u00e9rence | Santa\u2019s Valley\" \/>\n<meta property=\"og:description\" content=\"Achetez en toute confianceRemboursement de la diff\u00e9rence, mode d'emploiVous avez achet\u00e9 un produit sur Santa\u2019s Valley ? 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