{"id":295,"date":"2022-01-27T15:11:12","date_gmt":"2022-01-27T14:11:12","guid":{"rendered":"https:\/\/santasvalley.com\/?page_id=295"},"modified":"2026-01-21T10:43:43","modified_gmt":"2026-01-21T09:43:43","slug":"lieferung-ruckgabe-2","status":"publish","type":"page","link":"https:\/\/santasvalley.com\/de\/livraison-retour\/","title":{"rendered":"Lieferung und R\u00fcckgabe"},"content":{"rendered":"<section class=\"bde-section-295-100 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-rich-text-295-101 bde-rich-text breakdance-rich-text-styles\">\n<h1>Lieferung und R\u00fcckgabe<\/h1><h2>Lieferung f\u00fcr Privatpersonen im franz\u00f6sischen Mutterland<\/h2><ul><li>Offerte (en point relais), d\u00e8s 149\u20ac d\u2019achats en France M\u00e9tropolitaine et Belgique (hors cat\u00e9gorie sapins, articles volumineux et professionnels)<\/li><li>Bezahlt (Lieferung nach Hause oder ins B\u00fcro) per Standardversand<\/li><\/ul><h2>Lieferung in andere L\u00e4nder<\/h2><p>Payante (livraison \u00e0 domicile ou point relais) : Suisse, Belgique, Luxembourg, Pays-Bas, Allemagne, Autriche, Espagne et Italie.<\/p><h2>Livraison sapin de No\u00ebl<\/h2><p>La livraison \u201cStandard\u201d concernant les sapins de No\u00ebl sera effectu\u00e9e en point relais ou \u00e0 domicile si celle-ci n\u2019est pas disponible.<\/p><p>En cas de commande comprenant \u00e0 la fois un sapin et des articles de d\u00e9coration, seule la livraison du sapin est effectu\u00e9e \u00e0 domicile. Les articles de d\u00e9coration sont quant \u00e0 eux automatiquement exp\u00e9di\u00e9s et mis \u00e0 disposition dans le point relais le plus proche de l\u2019adresse renseign\u00e9e par le client.<\/p><h2>Point relais<\/h2><p>Le point relais s\u00e9lectionn\u00e9 par le client n\u2019est pas garanti et peut \u00eatre modifi\u00e9 par le transporteur ou par le service de livraison sans pr\u00e9avis. Dans tous les cas, le point relais le plus proche de l\u2019adresse de livraison indiqu\u00e9e sera privil\u00e9gi\u00e9.<\/p><h2>V\u00e9rification de votre livraison<\/h2><p><strong>Die Inspektion der Ware muss am Tag des Erhalts des Pakets\/der Pakete erfolgen.<\/strong>. Im Falle von kaputten oder besch\u00e4digten Artikeln muss am selben Tag, an dem die Bestellung eingeht, ein Foto des Artikels\/der Artikel gesendet werden. Nach Ablauf von 24 Stunden nach Erhalt der Ware kann kein R\u00fcckerstattungsantrag mehr ber\u00fccksichtigt werden.<\/p><h2>Zur\u00fcck<\/h2><p>Les demandes de retours sont accept\u00e9s sous 48h \u00e0 compter de la date de r\u00e9ception du colis (articles neufs, non utilis\u00e9s et rendus dans leurs emballages d\u2019origine) et sont \u00e0 la charge de l\u2019acheteur (la protection de la marchandise dans le cadre d\u2019un retour est sous l\u2019enti\u00e8re responsabilit\u00e9 de l\u2019\u00e9metteur de la demande de retour). Le remboursement est effectu\u00e9 (par Carte Bancaire ou PayPal) sous 8 jours \u00e0 compter de la date de r\u00e9ception de la marchandise retourn\u00e9e (les \u00e9ventuels frais de livraisons initiaux ne sont pas pris en charge dans le remboursement).<\/p><p>F\u00fcr Ihre R\u00fccksendeanfragen bitten wir Sie h\u00f6flich darum <a href=\"\/de\/kontakt-2\/\">Kontaktiere uns<\/a> vorweg.<\/p><h2>Parce que nous aimons l\u2019environnement<\/h2><p>Par souci de pr\u00e9servation de l\u2019environnement, nous avons pris des mesures concr\u00e8tes pour r\u00e9duire notre impact \u00e9cologique lors de l\u2019exp\u00e9dition de vos commandes. Nous avons opt\u00e9 pour l\u2019utilisation de cartons recycl\u00e9s de haute qualit\u00e9 pour la plupart de nos envois, \u00e9liminant ainsi le besoin d\u2019encarts et de mat\u00e9riel de marketing superflu. De plus, nous confectionnons notre propre mat\u00e9riel de rembourrage \u00e0 partir de cartons usag\u00e9s afin de garantir une seconde vie \u00e0 ces mat\u00e9riaux.<\/p><p>Ces initiatives ne repr\u00e9sentent qu\u2019une partie de notre engagement en faveur de l\u2019environnement, et nous continuons \u00e0 explorer de nouvelles fa\u00e7ons de minimiser notre impact sur la plan\u00e8te dans tous les aspects de notre activit\u00e9.<\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Livraison et retourLivraison pour les particuliers en France M\u00e9tropolitaineOfferte (en point relais), d\u00e8s 149\u20ac d\u2019achats en France M\u00e9tropolitaine et Belgique (hors cat\u00e9gorie sapins, articles volumineux et professionnels)Payante (livraison \u00e0 domicile ou au bureau) en envoi standardLivraison autres paysPayante (livraison \u00e0 domicile ou point relais) : Suisse, Belgique, Luxembourg, Pays-Bas, Allemagne, Autriche, Espagne et Italie.Livraison sapin [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-295","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livraison et retour | Santa\u2019s Valley<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/santasvalley.com\/de\/lieferung-ruckgabe-2\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livraison et retour | Santa\u2019s Valley\" \/>\n<meta property=\"og:description\" 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